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Useful information about FutureServers Hosting & Facilities

On this page:

Contact Details :: Statistics :: Cgi-bin :: Server Paths :: Server Side Includes ::
Network Status :: Mail (control panel) :: Mail (antivirus) :: WebMail :: PHP5 :: MySQL :: FP Extensions & ASP

 


Support/Admin Contact details

Postal Address: Futureservers, PO Box 187, Waterlooville, Hampshire, PO8 0GW. UK.

Telephone: 023 9259 1059 [please leave your number if you encounter voicemail]

Email:

 


Statistics

All web hosting solutions: come with a comprehensive graphical statistics package that enables you to monitor usage trends on your website. To access these, please visit www.yourdomainname/stats substituting your actual domain name where indicated.

 

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CGI-bin

For Perl and other CGI scripts: to have the necessary permissions to execute on our server, they must be stored in the pre-configured cgi-bin in your root directory. Many cgi scripts need their permissions to be changed before they can execute - this can usually be achieved by using the "chmod" function in your FTP software. For example, in WS_FTP on a PC, by right hand clicking on the remote file name, a menu of options will appear which includes "chmod (unix)".

 


Perl & Sendmail

When configuring Perl and other CGI scripts: you often need to know the "path to perl" and/or "path to sendmail". Here are the details for the servers that we provide:
Perl:#!/usr/bin/perl
Sendmail: /usr/sbin/sendmail

 


Server Side Includes

Server side includes are available by default - however you need to give the page the extension .shtml in place of the more normal .htm or .html for them to work.

 

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Network Status

News of anything significant affecting our services: as well as routine information announcements about virus hoaxes and threats or general Internet information can be found on http://status.futureservers.net which is accessible from the "network status" link at the top of most of our web pages (but please bookmark as it is multi homed & will continue even if the main site is off).

 


Mail Control Panel

Control panel for mapping and POP3 configuration: Each hosted domain has a control panel to enable you to manage the email system for your domain. This can be found by visiting the page http://www.yourdomain/system/ - you will need your FTP user name and password (as included on your welcome email) to log in as domain from this page.

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Mail Virus Scanning

All email passing through our servers is scanned for potential viruses: however this does not mean you should be complacent. We strongly advise that any computer connected to the Internet, or configured to receive mail originating from the Internet, has active anti-virus protection installed and that you regularly update the virus signatures.

Please be aware that we can only check mail that comes to you via our servers. If you have other email accounts with other providers, they may not have as stringent an anti-virus regime in place, so you could receive a virus infection by that route.

 


WebMail

WebMail available on all Hosted and Mapped Plus accounts:
There is a web based method of accessing your standard POP3 email accounts on our servers. This method cannot be used if your email is currently forwarded to an externally provided POP3 account - however please contact us to discuss your email requirements and we will be happy to advise you of what options might be suitable.

Your WebMail log-in page will be at www.yourdomain/webmail/ the user name is the alias of the mailbox you wish to access (the bit before the @ symbol) and the password is the same as the password for that particular POP3 account.

 

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PHP

PHP is the scripting language available on our servers: We currently provide PHP5 for new accounts. If you would like to learn more about the uses of PHP, a good starting point is http://www.zend.net

 


MySQL

MySQL is a true multi-user, multi-threaded SQL database server: Current version on new account is 5.0.x.

MySQL can be setup for any hosting account from the system control panel (see above). If you need phpMyAdmin please email admin@futureservers.net to request it to be added to your hosting. If you would like to learn more about the uses and structure of MySQL, a good starting point is http://www.mysql.com

 


Front Page Extensions and ASP

FP (Microsoft Front Page extensions) and ASP: We currently have no plans to provide ASP or FP enabled hosting.

 

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FutureServers is a trading name of Web of Knowledge Ltd,
PO Box 187, Waterlooville PO8 0GW England
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